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Frequently Asked Questions

Q

Does my organization have to be a CTCC member to use the Community Info Board?

No. Non-CTCC member organizations can also use the info board. See the Rules & Regulations page for complete details.

Q

Why isn't my payment card working?

If you are unable to check out in PayPal, send an email to rewagner@zoominternet.net and let us know. We have confirmed an issue with PayPal reporting Visa cards as an "invalid debit or credit card type". PayPal confirms that we have received payments via Amex and Mastercard. CTCC has confirmed Discover is working as well. PNC has confirmed they never received the payment requests in our tests of both debit and credit and thus, this is a problem with the PayPal service and we will alert you if and when the issue is resolved by PayPal.

CTCC will be unaware of your transaction attempt unless you contact us. We are reviewing alternative payment providers. Thank you for your patience. - CTCC

Q

How do I remove the bullets from my unordered list?

Create the unordered list, then switch to HTML view. The unordered list should look something like this in HTML view:

<ul>

<li>first item</li>

<li> second item</li>

<li>third item etc</li>

</ul>

and it looks like this on your page...

  • first item
  • second item
  • third item etc

Simply change the <ul> tag to <ul class="nobullets"> so that your list should now look like this in HTML view:

<ul class="nobullets">

<li>first item</li>

<li second item</li>

<li>third item etc</li>

</ul>

Save your changes and you're done.

It should now look like this on your page:

  • first item
  • second item
  • third item etc

 

Q

Why isn't my event displayed on the community sign graphic on the website

The software provided by the manufacturer of the Community Sign does not provide a way for a website to incorporate a real-time feed. Consequently, the graphic rotating banner in the upper left hand corner of our website that displays information that also appears on the Community Sign is maintained manually by volunteers. First, the person who manages the actual sign, must send a copy of new sign graphics to the website manager. Second, the website manager must add those graphics into the banner and remove expired listings. Often work demands of either or both parties delay or completely inhibit this process, and timing of events displayed cannot be guaranteed. As a result, CTCC provides the Community Sign banner on this website as a free convenience and this feature is not part of the annual subscription paid for use of the actual Community Sign.

Q

How many words can I use on the Community Information Sign?

It is recommended that a message not exceed 5 lines with a maximum of 18 characters/spaces per line.

Q

How do I create a user account on this website?

Please visit the "Members Area" link on the menu for instructions.

Q

How do I get a non profit or civic group administrative role?

Please visit the "Members Area" link on the menu for instructions.

Q

How can I get a message displayed on the Community Information Board?

Please visit the "Members Area" link on the menu for instructions.

Q

How do I create or edit an existing event for my group

Please visit the "Members Area" link on the menu for instructions.

Q

Can I edit my non-profit or civic group's listing?

Yes. Please visit the "Members Area" link on the menu for instructions.

Q

How do I edit my non profit or civic group listing?

Please visit the "Members Area" link on the menu for instructions.

Q

What are the browser requirements for the site?

The site is maintained and tested with the latest versions of Firefox and Internet Explorer. Each browser renders the site slightly differently in a cosmetic sense, while they are functionally the same. Usage statistics indicate that 81.6% of CTCC visitors use Internet Explorer, so we have optimized the site for the latest version, which is IE9. There are some cosmetic issues in IE7 as well that are corrected by upgrading to IE8 or IE9. If you are having issues with the appearance of the site, we suggest installing or upgrading to the lateset version of one of these browsers. That being said, Drupal is built to work in many modern browsers. Follow this link for more info on browsers: Drupal Browser Requirements